Account Manager (Services)

Job title: Key Account Manager (Software)

Employment: Permanent

Location: Hybrid, UK based

Travel: International travel opportunities

Salary: Excellent basic salary and benefits, plus higher earning potential

Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!

The Role Overview

We’re looking for an experienced and driven Account Manager to join our Sales Services team, focused on building lasting relationships with our enterprise customers across a wide range of industries.

In this role, you’ll take ownership of strategic customer accounts, working closely with them to identify opportunities, shape solutions, and drive Consultancy, AMS, and Software revenue. You’ll act as a trusted advisor, using your expertise in supply chain and technology to support their goals and help maximise the value of The Config Team’s services.

Essential:

• Experience in software or supply chain sales

• Proven success managing complex sales cycles and large enterprise accounts

• Strong understanding of supply chain processes and technology

• Confident in building credibility with C-suite, procurement, IT and operations teams

• A passion for solving business problems using IT and innovation

• A collaborative team player who’s commercially astute and results-focused

Highly Advantageous:

• Experience with Supply Chain, Warehouse Management, ERP, SAP, or similar enterprise software solutions

• Background in managing SaaS customers within Manufacturing, Logistics, or Supply Chain industries

• Track record of achieving account growth targets and customer retention KPIs

• Experience with account planning, customer success methodologies, and value realization frameworks

• Understanding of software implementation processes and customer onboarding journeys

Key Competencies:

• Excellent relationship building and communication skills

• Strategic thinking and account planning capabilities

• Strong negotiation and commercial acumen

• Ability to understand complex technical solutions and translate business value

• Customer-centric mindset with focus on long-term partnership development

• Results-driven approach with ability to work autonomously

• Orchestrate internal resources across Marketing, SDR and Pre-Sales to execute growth plans

The Config Team

• A leading SAP Supply Chain Consultancy, with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place to work for our people.

• Why Apply for This Position with The Config Team

• Generous sales bonuses and annual salary reviews with strong earning potential from account growth

• UK & Australian based, with international business expensed travel opportunities to visit key customers

• Hybrid working and modern day working practices to support work-life balance

• Celebrate being part of an Investors In People Gold Accredited organisation

• Excellent career progression and L&D opportunities available within our growing sales team

• Opportunity to work with globally recognised customers and build lasting strategic partnerships

• Established customer base providing immediate opportunities for relationship building and growth

Apply today!

Our people are our greatest asset. We are dedicated to fostering an inclusive work environment built on trust, respect, and integrity, where everyone has the opportunity to succeed. We strive to create a workplace where all individuals feel welcome, safe, valued, and supported.

We are committed to preventing discrimination of any kind and actively encourage applications from individuals of all backgrounds, including those from underrepresented groups. To ensure you can perform at your best during the hiring process, we are happy to accommodate any reasonable adjustments you may need.

Together, we make the difference that creates a smile across the whole supply chain, starting with our team.

Find out more about life at The Config Team, visit Glassdoor: https://www.glassdoor.co.uk/Overview/Working-at-The-Config-Team-EI_IE1831019.11,26.htm

For a full job description or if you have any questions, please submit your CV.

We look forward to hearing from you.